What is Proud Old Girl?

Proud Old Girl is the official ACHS Batch 2001 fundraising initiative for Old Girls Day. All proceeds from our merchandise help support the development of our sister schools and communities.

How long will it take to receive my order?

Orders are typically delivered within 5-7 days after processing, depending on your location and order volume. You'll receive an email notification once your order has shipped, along with tracking details when available.

Returns & Exchange

How do I request a return or exchange?

To request a return or exchange, please email us at ac2001finance@gmail.com within 5 days of receiving your order.

Please include:

- Your order number
- The product you would like to return or exchange
- Its current size
- The item and size you would like to exchange it for

Once we receive your request, we’ll send you instructions on the item requirements, where to send your return, and how the exchange process will take place.

Do you offer refunds?

We currently do not offer refunds. Eligible items may be exchanged for any available item in the store, subject to availability.

What condition should my item be in?

Items must be returned unworn, unused, and in their original packaging. All original tags must still be attached and intact, and the item must be free from any damage, stains, or signs of wear.

Who pays for shipping?

The buyer is responsible for the cost of shipping the item back to us. Once the returned item has been received and approved, your exchange will be shipped to you via GogoExpress for a ₱125 shipping fee.

Where do I send my return?

Once your return or exchange request has been approved, we’ll provide you with the complete return instructions, including the return address and accepted delivery times.

Can I exchange my item for something else?

Yes. Eligible items may be exchanged for any available item in the store. If there is a price difference, we’ll provide instructions for settling the balance as part of the exchange process.

What if the item I want is unavailable?

All exchanges are subject to availability. If your preferred item is no longer available, we’ll be happy to help you choose another available item.

What if I received a damaged or incorrect item?

Please email us at _ac2001finance@gmail.com_ as soon as possible with your order number and photos of the item so we can help resolve the issue.